Your Loved One Is in Good Hands
Experts in Customized Home Care
Dedicated Home Care Professionals at Your Service
We’re Always There Customized Home Care is the only home care company in Pasco and Pinellas County, Florida that offers you personalized customization at an affordable price. As all-around professionals, we offer services from both our licensed home health agency and our licensed nurse registry.
Our Services Include
Why Choose Us
We’re Always There Customized Home Care, where your family is treated like our family. Let us be the light that guides your loved ones, from companionship to end of life care. We’ll bring compassion, empathy, dignity, and encouragement to their lives. Our administrative staff have over 102 years of experience caring for seniors. WOW!
Specialists in Long-Term Care Insurance
With more than 30 years of experience and knowledge in the field, our team of LTC insurance experts are well versed with the required paperwork, ADL needs and documentation necessary to expedite your claim. We accept all LTC insurances, whichever insurance carrier you may have.
Our staff understands that no two clients have the same needs or concerns. We offer a variety of options, customizable to you and your needs, your comfort level, and your financial standing.
How? We have the luxury of offering services and options from our 2 different types of home care agencies, ensuring that you have the best plan for you and your loved one.
Our Two Types of Home Care Agencies and How They Differ
We have listed the differences and similarities of our agencies to help you make an informed decision when choosing one.
|Initial RN Assessment||Yes||No|
|Workers’ Compensation Insurance||Yes||No|
|General/Professional Liability Insurance||Yes||Yes|
|Insurance for Theft||Yes||No|
|Employee of Agency||Yes||No (Contract Staff)|
|Free In-Home Consultation||Yes||Yes|
When selecting one of our two agencies, please note that most of our caregivers work for both. However, there is no difference in the quality of their work, whether they are an employee or a contract staff. They are all AMAZING!
Home Health AGENCY Directed Care –
License # 299992582
Home health agencies can either be Medicare certified or Private duty.
We’re Always There is a private duty home health agency.
Self-pay or Long-Term Care Insurance accepted.
Nurse Registry CONSUMER Directed Care –
License # NR30211568
Nurse registries were designed specifically for affordability. Contract Staff are referred to you for services.
Our compensation is a referral fee.
Self-pay and Long-Term Insurance accepted.
Our home health agency nursing staff oversee patient care and supervise our caregivers. Visits to the home are made by a registered nurse who will evaluate the employee’s performance, review the care plan/current medications with the client or clients representative and may make any adjustments at that time.
Supervisory visits and the initial nursing assessment are not billed separately, they are included in our services.
Our nurse registry provides an initial visit to gather required information and documentation.
Our registry does not monitor, supervise, or train the caregivers that we refer to you. They follow your direction, and must stay within the scope of their license.
A nurse visit may be requested, and a fee charged.
Your caregiver is our employee and with that comes protection for you.
They are covered under Workers Compensation Insurance, General and Professional Liability Insurance, including theft and non-owned auto coverage, federal and state unemployment insurance, any and all payroll costs.
Your caregiver is an independent contractor. Each caregiver carries their own general liability insurance in the amounts of $1,000,000/6,000,000.
There is no Worker’s Compensation coverage.
Common Questions About Our Home Care Services
It would depend on the level of care requested.
Visits are set up on an ongoing regular schedule with a once-a-week 4 hour minimum.
There is no eligibility determination. Anyone with the ability to pay can receive care.
Our primary function is custodial care. In most cases custodial care is only covered under a long-term care insurance policy. We recommend that the client contact his/her insurance company for eligibility and information.
We offer a couple’s care rate at time and one-half the regular rate. Some stipulations apply.
At the time of the consultation, a representative from the agency would determine if we would take responsibility for the pet. Determined on a case-by-case basis.
We have a once-a-week 4 hour minimum.
As an independent contractor, they would be responsible for any injuries they carry their own liability insurance.
As an employee they are covered under our workers compensation policy.
Yes, it’s awake care. Billed at the same hourly rate.
Anyone that needs assistance with activities of daily living.
I had already opened a licensed home health agency and would receive inquiries for service that chose another more affordable option. Often, people would comment that services were too expensive, or we do not need a nurse to come out for homemaking. It made sense to offer a different, more affordable option.
Compassion, respect, integrity, and satisfaction.
To provide affordable care to clients in the comfort of their own home; striving to achieve the highest quality of life possible with focus on meeting the needs of the body, mind, and spirit.
Yes, they can do both. Any errands and appointments. The caregiver may drive the client’s vehicle. The fee for mileage if the caregiver’s vehicle is used is the current IRS allowable rate.
Reach Out Today
For more information about our services, please get in touch with us. We are looking forward to working with you soon!